PRIVACY POLICY
MONDEVO GROUP
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit Mondevogroup.com ("Website"). We are committed to ensuring the highest standards of confidentiality and data protection, in compliance with applicable United Arab Emirates data protection regulations, international standards, and best practices.
We do not sell, rent, or trade any personal information to third parties, and we maintain a zero-tolerance policy for unauthorised data use.
By using this Website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Website.
2. Data Controller
The data controller responsible for processing your personal data is:
Mondevo Group
Email: ir@mondevogroup.com
3. Information We Collect
We collect minimal personal data, and only when necessary for legitimate purposes. This may include:
✔ Personal Information: Information you provide directly, including name, email address, phone number, or other details submitted via contact forms, registration, or service requests.
✔ Technical Data: We collect information about how you use the Website, including IP addresses, browser types, device information, operating systems, and pages visited, to improve the site's functionality and user experience.
✔ Cookies: We use cookies strictly limited to essential website functionality; no tracking, profiling, or marketing cookies are used without your explicit consent
We do not collect sensitive personal information unless you choose to provide it voluntarily.
4. Purpose Of Precessing
We process personal data exclusively for the following purposes:
✔ Responding to enquiries or project requests
✔ Processing orders and delivering digital products or services
✔ Improving our Website and services based on user feedback and analytics
✔ Sending occasional updates, newsletters, or promotional content (you can unsubscribe at any time)
✔ Securing and improving Website functionality and performance
✔ Complying with UAE legal or regulatory obligations
We do not use your data for advertising, profiling, or marketing without your explicit, written consent.
5. Data Storage & Security
✔ All personal data is stored on secure servers with industry-standard security measures and encryption protocols.
✔ Access to personal data is restricted to authorised personnel bound by strict confidentiality agreements.
✔ Industry-standard encryption, firewalls, and intrusion detection systems are used to prevent unauthorised access, alteration, disclosure, or destruction of data.
✔ We implement regular security assessments and updates to maintain the highest level of data protection.
6. Data Disclosure
We do not disclose your personal data to third parties except:
✔ When required by UAE law, court order, or competent regulatory authority
✔ When necessary to protect the safety, rights, or property of the Website, its users, or the public
✔ To trusted service providers who assist in operating our Website, conducting our business, or servicing you, provided they agree to keep this information confidential
No data is shared with advertisers, social media platforms, or any commercial database for marketing purposes without your explicit consent.
7. International Data Transfers
If personal data is transferred outside the United Arab Emirates, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws. This may include transfer to jurisdictions with adequate protection levels or implementation of standard contractual clauses approved by relevant authorities.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by UAE law and applicable regulations. Once no longer needed, data is securely deleted or anonymised in accordance with industry best practices.
9. Your Rights
Subject to applicable UAE law and regulations, you have the right to:
✔ Request access to the personal data we hold about you
✔ Request correction or rectification of inaccurate or incomplete personal data
✔ Request deletion of your personal data in certain circumstances
✔ Object to certain processing activities
✔ Withdraw consent at any time (where processing is based on consent)
✔ Request data portability in certain circumstances
Requests must be submitted in writing to: privacy@mondevogroup.com. We will respond to your request within a reasonable timeframe in accordance with applicable law.
10. Children's Privacy
This Website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete such information promptly.
11. Cookies Policy
Our Website uses cookies to enhance user experience. Cookies are small text files stored on your device that help us:
✔ Remember your preferences and settings
✔ Understand how you use our Website
✔ Improve Website functionality and performance
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of certain features on our Website.
12. Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. Any changes will be published on this page with a revised "Last Updated" date. Continued use of the Website after changes are posted constitutes acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.
13. Compliance with UAE Regulations
This Privacy Policy is designed to comply with applicable UAE data protection regulations and international best practices. We are committed to protecting your privacy and handling your personal data responsibly in accordance with UAE law.
14. Contact Information
For any questions, concerns, or inquiries regarding this Privacy Policy or our data practices, please contact:
Data Protection Officer
Mondevo Group
Email: ir@mondevogroup.com
Website: www.mondevogroup.com
ACKNOWLEDGMENT
By using thisWebsite, you acknowledge that you have read, understood, and agree to thecollection, use, and disclosure of your personal data as described in thisPrivacy Policy.
Last Updated: November 2025
